"No Cartridge" message on Brother Printers

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Why does my Brother Printer's LCD screen show "NO CARTRIDGE" even though I have already installed all the ink cartridges? Check that the ink cartridges are installed properly and reinstall the ink cartridges following the procedures below:

  1. Open the ink cartridge cover door.
  2. Push the 4 colored levers down to release all four ink cartridges from the machine.
  3. Each color has its own correct position to match the color of the cartridges with the color of the levers. Insert all of the ink cartridges in the direction of the arrow on the label until it clicks into place.
  4. Close the ink cartridge cover.
  5. If you replaced an ink cartridge, the LCD may ask you to verify that it was a brand new one.For example, Did You Change Black?- For each new cartridge you installed, select Yes.- If the ink cartridge you installed is not a brand new one, be sure to select No.
6. If none of the above methods work remove ALL offending cartridges (while printer is turned ON) then turn printer OFF and unplug at the wall for 10 minutes.

7. Now turn printer back ON both at the wall and the printer itself and re install ALL offending printer cartridges.

Last update: Jul 02, 2017

Dean Michael

Owner of Ink Hub Australia Dean has been in the printer consumables industry since early 2007. In a competitive field such as print consumables many companies have come and gone but Ink Hub continues to grow and provide quality products and service. Dean's hobbies include fishing, web design, ham radio, travel, the beach, fast cars and family.