Frequently Asked Questions about Printer cartridgesOur ink cartridges and toner prices are very competitive. Ink Hub has distribution warehouses in Adelaide,Brisbane,Melbourne,Sydney and Perth. All of our products come direct from the manufacturers! Our aim is to offer the absolute best quality ink cartridges, toners and products at the most competitive prices. All of our printer ink Cartridges and toners are manufactured to ISO 9001 and ISO 14001 standards using the highest quality American Inks. Ink Hub specialises in supplying a large range of customers ranging from the home user, small business , schools and large corporations.
Are your ink cartridges new or refills ?
We keep getting asked this question constantly. ALL of our Generic Epson, Canon and Brother ink cartridges are BRAND NEW, they are NOT refills! Our HP, Dell and Lexmark ink cartridges are FULLY remanufactured/genuine ink cartridges containing the same high quality USA inks and are imported direct into Australia by Ink Hub. ALL of our cartridges come with a 30 day money back guarantee (we will also refund your postage costs!) Thats right if you contact us within 30 days of purchase and are not 100% satisfied with your purchase well return your money.
Why is Ink Hub selling more Ink Cartridges each year?At Ink Hub we sell only top quality Compatible and Remanufactured Ink Cartridges. We get so many emails from people asking why our prices are so low. Once they have made a purchase they just keep coming back. Dont be fooled by our prices, we rely on large turnover rather than maximum profit on every sale. We love what we do and everyone knows that if you sell an inferior product no matter how cheap it is your business will eventually fold. We want your business, we want our customers to be 100% happy with their purchase and 100% happy with the service which they recieve. We are proud of the Quality of every cartridge that we sell otherwise we wouldn't offer our 30 day money back guarantee! Want to save significant money on your next ink cartridge purchase? Look no further, once youve tried Ink Hub you wont shop anywhere else!
What are Compatible Ink Cartridges?Compatible or "Generic" Cartridges are specially manufactured to meet or exceed OEM (Original Equipment Manufacturer) specifications and high standards of quality and reliability. Designed to be 100% compatible and interchangeable with OEM cartridges, and containing only new components, they offer huge savings over brand-name OEM Cartridges. Almost all of our Printer Cartridges contain MORE ink than the genuine OEM cartridges, in fact some contain up to 350% more!
What are Remanufactured Ink Cartridges?Remanufactured Cartridges are OEM (Original Equipment Manufacturer) cartridges, which have been reprocessed to meet or exceed the Original Equipment Manufacturers` specifications. The Remanufacturing process involves disassembling, inspecting, cleaning, replacing parts, reassembling, and filling with toner or ink. The Cartridges are then print tested, sealed, and packaged for resale. Our Remanufactured Cartridges will perform in the same manner and to at least the same standard as the original cartridge and almost all cartridges contain signifigantly MORE ink.
Will using Compatible cartridges void my warranty?
The Australian Consumers' Association Choice Magazine has undertaken a survey into the use of compatible Ink Cartridges and spoke to Epson, Hewlett-Packard, Canon and Lexmark. They were informed by all companies that the 'printer warranty would NOT be affected by the use of compatibles or refilled cartridges'. In fact in Australia it is illegal under the Trade Practices Act for a printer manufacturer to require a consumer to use a particular brand of ink or cartridge. The brand of ink cartridges, ink or paper you purchase is your decision. In our own experience we have only ever heard of a few cases were consumers were refused warranties due to using third party inks. The fact is however that legally a company cannot refuse to honor a printer warranty for this reason alone. It would be quite rare anyway for a printer to be damged by a third party ink unless it was very poorly moulded or if the ink itself was of an extremely poor quality.
Can using compatible Ink cartridges damage my printer?No, by using our Printer Cartridges you are assuring that your printer is using one of the highest quality print cartridges available. All our cartridges are tested to the highest degree and only the very highest quality of inks are used in our production process. Since 2007 Ink hub has sold thousands of generic inks and toner and we have never been accused of damaging anyones printer. If we did we would certainly replace it !
Will the quality of print be equivalent to an original Ink cartridge?
Yes, because only the highest quality inks are used in the manufacturing process which assures you that the print quality will be equivelant to the more expensive OEM cartridges. Also we guarantee that if the printer is used correctly and not left sitting for months at a time that you will never experience print head clogging as you certainly would using inferior generic inks.
What is the shelf life of a compatible Ink cartridge?
All our compatible printer ink cartridges have a minimum shelf life of many years as long as the original vacuum bag that they are sealed in has remained intact. Due to our large turnover we have stock coming in all of the time so we guarantee your cartridges WILL BE FRESH ! Usually the manufacturers expiry date is 2 years from the date of manufacturing. In practice however if they are stored in a cool environment and out of the sunlight they should be useable after many more years than this.