Printer Help and Advice Printer Help and Advice Feed

Welcome to our printer help blog where you can find answers to some of your questions regarding printers and printer consumables. If you have questions you would like us to address please email us and we will endeavour to provide answers for you on this page.

The articles on this blog are to do with the most common problems people have with printers and their associated cartridges. Often problems with printers can be solved easily by contacting our office and our qualified staff who have been in the printer industry for many years are very likely to have the solution.

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Printer Cartridge Recycling

What are we going to do with all of those old printer cartridges we have laying around the office or home? That is the question that customers often ask us and we feel that it is great that most would rather recycle their old cartridges rather than just bin them.

So in this article we are going to take a look at some statistics about printer cartridges and also some ideas and places that you can take your used toners etc to be recycled. 

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Brother printer won't print black


Brother Inkjet Printers are renowned for having the problem of the black cartridge not printing. This has been a common issue with Brother Inkjet printers for as long as I can remember.

No-one, (including Brother) seems to know exactly why this problem is so common and even why it has continued to plague Brother printers for so many years. In this article I want to first start with the main reasons that could cause this problem to occur followed by the solutions.

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Best compatible toner cartridges

One of the most commonly asked questions is what are the best compatible toner cartridges for my laser printer. Over the years there have been so many compatible toner companies come and go however due to the fierce competition it has resulted in some much higher quality products being produced.

No longer do you have to settle for paying the big dollars that the Brand Name toners are asking as the new era of compatible toners are exactly the same quality at a fraction of the cost. 

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Brother HL L2305W Mono Laser Review

Looking for a cheap but reliable mono laser ( Black and white ) printer for you home, office or small business? The Brother HL L2305W could be the right choice for you.

The current price for this robust little printer is around $95 - $100 and at this price it represents great value and it should provide several years of cheap and reliable printing.

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Printer Firmware and Software Explained

Most people have heard of the terms Firmware and Software Updates if they have used a computer for any length of time but many wouldnt have a clue as to the difference between the two.

Both software and firmware updates can cause huge headaches to those of us who rely on generic printer cartridges to save on our printing costs.  

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Online Printer Cartridge Stores

Out of all the ecommerce sites on the internet the printer cartridge store is propably the most complex design of all. Not only are the website requirements extreme but also the print consumables industry itself is perhaps the most competitive, cut throat business online today.

So how does a company remain competitive in todays economy with rising costs, higher taxes and ridiculous energy costs? I guess the main way to survive is to cut overheads, provide excellent customer service and make sure that your product is the absolute best there is on the market.


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How to remove Ink Cartridges from a Canon Maxify Printer

DO NOT under any circumstance pierce, remove or tamper with these. When you install the cartridges into the printer the printer itself will pierce these and cause a tight seal against the printer inlet valve.

If you tamper with this seal then the printer may either not print correctly or else go into lock down as the printhead protection cuts in. 

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What happened when my printer died

The story which follows was emailed to me by one of my customers. He is a older gentleman who was a well known Lawyer so he isnt a fella to be messing with. The story is self explanatory and the stor in question was Harvey Normans.

It highlights several things such as the lack of training and product knowledge most salesman have and also their misunderstanding of the consumers rights when it comes to warranty claims.

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Cartridge is not recognized

Often when installing a printer cartridge your printer will tell you that it cannot be recognised by the printer. This is a very common problem with all of the various brands of printers and usually there is a solution.

Epson printers are the ones that immediately spring to mind when you talk about cartridges not recognized however Brother, HP and even on the odd occasion Canon printers will give this same message.

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Best Home Printer 2018 Australia

Looking for the best deals in Australia on Inkjet printers for your home or small business? Look no further as we will be listing all of the best buys for 2018 but ONLY for printers which we recommend that are reliable and cheapest to run! Dont get sucked in by the $50 specials that end up costing you $70 to replace the inks ! Call the experts at Ink Hub for the best advice on a new printer that wont send you broke.

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Cleaning a printhead

Inkjet printers are a fantastic invention however they can be problematic if they are not used regularly or correctly. Most users will automatically blame the ink cartridge if there's a printing defect however the truth is that it is almost never the cartridge at fault.

Let's take a detailed look at the inkjet printhead and discuss the causes of printhead clogging and the cleaning solutions. We will also discuss ways in which you can prevent your printhead from clogging in the first place. 

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How to save money on printing costs

Everybody wants to save money no matter what it's with, printer ink is no exception. I have personally written many articles on this very subject however I would like to share a completely different perspective on the matter.

As technology advances inkjet printers are printing at much higher resolutions than ever before. The way that they achieve these higher resolutions is by producing printheads with much finer nozzles. 

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Turn OFF printer automatic updates

Printer manufacturers such as Brother, Epson, HP and Lexmark regularly provide automatic software updates for most of their printers. Often these updates occur without the person even knowing that it has taken place.

These updates often have no benefit to the end user and are simply done to combat the use of generic cartridges by making them unrecognisable by the printer. 

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Compatible (Generic) vs Genuine Toner Cartridges

Many business owners are now turning to “Compatible” or “Remanufactured” Toner Cartridges in an effort to save money. The modern compatible toners are guaranteed to be equal or to exceed the quality of the Genuine OEM Toners. There are so many companies online nowadays offering very cheap toner cartridges (all made in China). 

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Most Common Toner Cartridge Problems

The most common toner cartridge failure is usually due to issues with the drum unit. The drum has a wiper blade which scrapes any excess toner off the surface as well as off the paper and Transfer Belt.

If any of these parts are worn or faulty then the overall printout will have distinct blemishes. This article debunks some of the most common problems with toner cartridges. 

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Common Myths about Generic Printer Cartridges

The number of myths floating around about printer cartridges is nothing short of amazing. I cannot believe the rubbish that people come out with and it's often fuelled by the retailers of brand name products.

Of course the large OEM brand name companies want you to buy their over inflated products and what better way is there to achieve this than by rubbishing the aftermarket products. Lets take a look at the most common myths about printer cartridges.

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Epson ink cartridges cannot be recognised

The very common problem of 'epson ink cartridges cannot be recognised' is perhaps one of the most annoying and by far the most common cry from Epson printer owners. Believe it or not it is as common with Genuine inks as it is with compatibles. The problem can occur for a number of reasons and the simplest solutions are described in this article.

Generic ink cartridges do work fine with most Epson printers as long as you know what to do if things go pear shaped.

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Ink Cartridge Refills

Refilling an ink cartridge is rapidly becoming a dying art. This is mainly due to the low cost of buying a brand new compatible ink cartridge.Most people figure that it is so much easier to simply buy a new compatible ink than to waste time refilling and then be stuck with the mess afterwards. 

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Compatible Ink Cartridges

Compatible or Generic Ink Cartridges are a great alternative to Genuine cartridges for many reasons! In saying this let me add that there are still hundreds of online stores which are selling low grade generic ink cartridges. 

As long as you do your homework first and take a look on review sites to see other peoples opinions then you are sure to be a generic ink convert ! Why not give them a go, you can save on average around 50-80% or more and usually compatible cartridges contain more ink.

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Genuine vs Compatible Ink Cartridges

The ongoing battle between genuine and compatible ink cartridges is a never ending saga. The manufacturers of brand name inks continue to develop methods to combat the generic market but they appear to be fighting a losing battle ! Brother are the latest company to microchip their ink cartridges in an attempt to slow the flow of compatible cartridges. Make sure that you buy your generic inks from Ink Hub to avoid compatibility issues as we always stock the very latest updated versions and offer a money back guarantee on all generic cartridges.

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The ultimate guide to inkjet printers 2016

When buying a new Inkjet Printer don't be fooled by the printer on special at the front of the display for a ridiculously low price. Sure they may be cheap but remember to check the cost of replacement cartridges before handing over your hard earned cash.

Almost every time a printer is on sale for such a bargain price you can guarantee that the replacement cartridges will be very expensive. Have a read of this article before you buy your next printer. It could save you a heap of money and headaches.

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What is the worst printer?

Often we write articles about the best printers for a certain year or we review a printer but what about the worst printers? We decided to take a poll to see what the general public thought was the worst brand of printer.

So far Epson are well in front as being the worst printer brand and this is definitely no surprise to us. Over the past 10 years in the printer industry Epson have always been the most troublesome printers on the market. 

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Brother updates firmware on latest printers

We have just been informed that Brother has released a new firmware for their latest inkjet printers. This means that once again the current generic LC133 / LC137 / LC135 and LC139 cartridges are not compatible with this new firmware version. 

Note: As a follow up on this article Ink Hub now has V3.0 (version 3.0) of all of these cartridges and compatibility issues have been completly resolved.

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Ten Most Common Printer Cartridge Problems

There is not much which can go wrong with most ink cartridges as long as they are of a reasonable quality. More often than not it is either the user or the printer itself which is to blame.

There are several common issues which can cause problems and hinder your printing efforts.Here's some tips on problem solving some of the most common ones. 

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Brother Printer Cannot Detect Ink

Have you ever tried installing a new Cartridge into your Brother Printer and it tells you that it cant detect it? This is not uncommon and usually it has nothing to do with the ink cartridge itself. 

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