Printer Help and Advice Printer Help and Advice Feed

Welcome to our printer help blog where you can find answers to some of your questions regarding printers and printer consumables. If you have questions you would like us to address please email us and we will endeavour to provide answers for you on this page.

The articles on this blog are to do with the most common problems people have with printers and their associated cartridges. Often problems with printers can be solved easily by contacting our office and our qualified staff who have been in the printer industry for many years are very likely to have the solution.

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Printer Cartridge Recycling

What are we going to do with all of those old printer cartridges we have laying around the office or home? That is the question that customers often ask us and we feel that it is great that most would rather recycle their old cartridges rather than just bin them.

So in this article we are going to take a look at some statistics about printer cartridges and also some ideas and places that you can take your used toners etc to be recycled. 

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Ink Hub starts Printer Cartridge Advertising Campaign

The following story was for an ad campaign we ran in a country newspaper. It was launched yesterday ( 19th Sept ) and it will run 3 times over the next four weeks.

How would you like to save up to 75% on your printer cartridges and have them delivered to your door the very next day? Ink Hub in Adelaide has been supplying high quality Compatible printer cartridges since 2007 and we guarantee that the quality and page yield will equal or exceed the brand name cartridges.Maybe you’ve been let down by poor quality generic cartridges in the past. 

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Brother printer won't print black


Brother Inkjet Printers are renowned for having the problem of the black cartridge not printing. This has been a common issue with Brother Inkjet printers for as long as I can remember.

No-one, (including Brother) seems to know exactly why this problem is so common and even why it has continued to plague Brother printers for so many years. In this article I want to first start with the main reasons that could cause this problem to occur followed by the solutions.

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Best compatible toner cartridges

One of the most commonly asked questions is what are the best compatible toner cartridges for my laser printer. Over the years there have been so many compatible toner companies come and go however due to the fierce competition it has resulted in some much higher quality products being produced.

No longer do you have to settle for paying the big dollars that the Brand Name toners are asking as the new era of compatible toners are exactly the same quality at a fraction of the cost. 

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Best Home Printer 2017 Australia

Looking for the best deals in Australia on Inkjet printers for your home or small business? Look no further as we will be listing all of the best buys for 2017 but ONLY for printers which we recommend that are reliable and cheapest to run! Dont get sucked in by the $50 specials that end up costing you $70 to replace the inks ! Call the experts at Ink Hub for the best advice on a new printer that wont send you broke.

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Canon Support Code 1731 Error Message

The Canon 1731 Support Code Error message is an attempt by Canon to combat the use of generic ink cartridges in their latest printer models. You are still able to use non genuine cartridges if you use the correct procedure.

This is the reason that we warn customers not to update their printers software. Updating your printers software often does nothing to enhance the printers performance and is totally unnecessary.

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Turn OFF printer automatic updates

Printer manufacturers such as Brother, Epson, HP and Lexmark regularly provide automatic software updates for most of their printers. Often these updates occur without the person even knowing that it has taken place.

These updates often have no benefit to the end user and are simply done to combat the use of generic cartridges by making them unrecognisable by the printer. 

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Compatible (Generic) vs Genuine Toner Cartridges

Many business owners are now turning to “Compatible” or “Remanufactured” Toner Cartridges in an effort to save money. The modern compatible toners are guaranteed to be equal or to exceed the quality of the Genuine OEM Toners. There are so many companies online nowadays offering very cheap toner cartridges (all made in China). 

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Most Common Toner Cartridge Problems

The most common toner cartridge failure is usually due to issues with the drum unit. The drum has a wiper blade which scrapes any excess toner off the surface as well as off the paper and Transfer Belt.

If any of these parts are worn or faulty then the overall printout will have distinct blemishes. This article debunks some of the most common problems with toner cartridges. 

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Epson ink cartridges cannot be recognised

The very common problem of 'epson ink cartridges cannot be recognised' is perhaps one of the most annoying and by far the most common cry from Epson printer owners. Believe it or not it is as common with Genuine inks as it is with compatibles. The problem can occur for a number of reasons and the simplest solutions are described in this article.

Generic ink cartridges do work fine with most Epson printers as long as you know what to do if things go pear shaped.

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Ink Cartridge Refills

Refilling an ink cartridge is rapidly becoming a dying art. This is mainly due to the low cost of buying a brand new compatible ink cartridge.Most people figure that it is so much easier to simply buy a new compatible ink than to waste time refilling and then be stuck with the mess afterwards. 

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Compatible Ink Cartridges

Compatible or Generic Ink Cartridges are a great alternative to Genuine cartridges for many reasons! In saying this let me add that there are still hundreds of online stores which are selling low grade generic ink cartridges. 

As long as you do your homework first and take a look on review sites to see other peoples opinions then you are sure to be a generic ink convert ! Why not give them a go, you can save on average around 50-80% or more and usually compatible cartridges contain more ink.

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Genuine vs Compatible Ink Cartridges

The ongoing battle between genuine and compatible ink cartridges is a never ending saga. The manufacturers of brand name inks continue to develop methods to combat the generic market but they appear to be fighting a losing battle ! Brother are the latest company to microchip their ink cartridges in an attempt to slow the flow of compatible cartridges. Make sure that you buy your generic inks from Ink Hub to avoid compatibility issues as we always stock the very latest updated versions and offer a money back guarantee on all generic cartridges.

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The ultimate guide to inkjet printers 2016

When buying a new Inkjet Printer don't be fooled by the printer on special at the front of the display for a ridiculously low price. Sure they may be cheap but remember to check the cost of replacement cartridges before handing over your hard earned cash.

Almost every time a printer is on sale for such a bargain price you can guarantee that the replacement cartridges will be very expensive. Have a read of this article before you buy your next printer. It could save you a heap of money and headaches.

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What is the worst printer?

Often we write articles about the best printers for a certain year or we review a printer but what about the worst printers? We decided to take a poll to see what the general public thought was the worst brand of printer.

So far Epson are well in front as being the worst printer brand and this is definitely no surprise to us. Over the past 10 years in the printer industry Epson have always been the most troublesome printers on the market. 

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