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Welcome to our printer help blog where you can find answers to some of your questions regarding printers and printer consumables. If you have questions you would like us to address please email us and we will endeavour to provide answers for you on this page.

The articles on this blog are to do with the most common problems people have with printers and their associated cartridges. Often problems with printers can be solved easily by contacting our office and our qualified staff who have been in the printer industry for many years are very likely to have the solution.


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Why Does my printer use 2 Black Cartridges ?
Have you ever wondered why your printer uses 2 black cartridges and only 1 of each colour. The reason is simple. In most Canon printers for example the large black contains a pigment based ink which produces very crisp text etc. The other smaller black contains a dye based ink which is used more for photo or image printing.

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What Printer Should I Buy  2014

Looking for a new printer for your home or small business? There are so many choices that it can be mind boggling. To help make the decision easier we thought that we would mention two popular, current model printers and list the distinct advantages and disadvantages of each one of them. 

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Wireless set up for Canon Pixma Printers

Wireless Connectivity is becoming a standard feature on Most Canon Pixma Printers. Many people however are struggling to to set up the wireless feature so we thought we would use a video to make things easier.

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The Ink Hub Story

With so many blog posts about technical jargon and product information I thought that we would put all of that aside and give readers a brief journey through the Story of Ink Hub from it's humble beginnings to now. 

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Preventing Inkjet Ink from smearing

I had an email from a customer this week who was printing menus for a restaurant and wanted to know how to prevent the ink from bleeding when coming into contact with water. The following article has a few solutions. 

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Error c000 on a Canon Printer

Error message c000 appearing on your Canon Printers Screen is quite common and can usually be resolved by trying several procedures. Often it can be resolved by simply turning the printer OFF and then back ON again. If this doesn't fix the error then you may need to investigate it further and try some of the following:

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Best Printer for Home Use 2014

With such a huge selection of printers to chose from how can you decide which printer is right for your home needs? As with most products nowadays there becomes so many different makes and models available that it can become overwhelming. 

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Canon Pixma Printers. The only choice !

The new 2014 Canon Pixma MX Series Printers are leading the way in technology. With WI-FI connectivity and Full compatibility with SMART devices. No longer do you need to race over to the printer to print a document or image. Now it is simply a matter of connecting via your iPad, Smartphone, laptop or Tablet and simply printing wirelessly. 

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Water Jet Printer. Goodbye Ink Cartridges

The Water Jet Printer instead of ink relies on a specially designed paper impregnated with dyes. These dyes react to the water being jetted onto the paper and in turn produce colours. Instead of replacing ink cartridges all of the time it's simply a matter of refilling the cartridges with water. 

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Reset Epson Waste Ink Counter

Has your Epson Printer stopped printing due to the Ink Waste Pad being full? This is a common problem and the only solution is to reset the Ink Waste Pad Counter. It's a messy job however it will save you at least $100 if you do it yourself.

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The Most Common Cause of Printer Failure

Having recently received a couple of calls from long term customers about print head failure on Canon Printers I noticed a common issue which was the cause of this.Having used Canon Inkjet printers in our office over the past 7 years and finding them rock solid and NEVER giving print head trouble I thought I'd share the secret to print head longevity.

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Save on Printer Ink by Leaving the Power On

Did you know that by turning off the power to your printer at the wall it is actually costing you money? Electricity costs have soared in the past few years and we are all trying to save money however sometimes if were not careful it can backfire on us. 

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Brother Low Toner Warning Fix

You've just replaced the toner in your Brother HL2130, HL2240 or HL2250 Printer and the printer is still giving you the "Low Toner" message. The fix is really quite simple, you simply need to follow the instructions below. Watching the video may also help (especially if you can speak in French !) 

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Inkjet Printer Maintenance

Inkjet Printers are such a handy item to have around the home or office, that is untill they start to play up. The following tips will help you to keep your inkjet printer in tip top shape ! 

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Canon Wrong Cartridge Error Fix

Is your Canon printer giving you the dreaded "Wrong Cartridge" error message when you try to print? This is not an Ink Cartridge issue but is caused by the actual print head itself. It is a known problem with many of the older Canon printers such as the MP780 and the MP730 models. 


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