Why buy our Printer Ink Cartridges?
At Ink Hub our philosophy has always been to provide the very best quality printer ink at competitive prices combined with outstanding customer service. Since 2007 we have provided thousands of Australian businesses, corporations, schools and homes with both genuine and generic ink cartridges and toner. A large percentage of our customers have stayed with us for many years which we believe reflects our consistency in providing great customer service combined with very fast delivery times and we don't hide when a problem occurs.
Purchasing printer ink online can often be daunting and not everyone is computer savvy that's why at Ink Hub we are more than happy for customers to call and order via the phone. We have a large number of customers in their 70's and 80's and many prefer to phone their orders in and often have a bit of a chat at the same time. Many customers call me (Dean) personally when buying new printers to find out if compatible cartridges are available for the model printer they are looking at. We strongly recommend this as being in the printer industry for many years we can give solid advice and hopefully guide you to a printer which is both cheap to use and reliable.
You may have noticed that we don't sell generic cartridges for every printer available. There is a reason for this and its quite simple. Not all printers are the same, some use cartridges with the print head built into the cartridge itself, some use very complex microchips on the cartridges, some have very special needs in regards to printer ink viscosity and others are just really hard to replicate. Many of the online retailers simply sell every cartridge available to them and their products are all drop shipped from several of the large wholesalers scattered all over Australia. This is where Ink Hub is different. We import our own compatible inks and we only sell the ones which we know are super reliable.
By doing this we are able to provide a range of extremely reliable generic inks at competitive prices. As new products become available we send them out for testing and if they prove even slightly problematic then we immediately take them off the market. This is why we can boast about the reliability of our non genuine inks and although we don't have the largest range we do have the most reliable!
In the early days so many people (including myself) have been burnt by using low grade, poor quality generic inks or toner. They have either leaked, blocked the print head, not worked or even worse damaged the printer. Today there is still a huge amount of low grade compatible (generic) inks being sold on the internet by even some of the largest most well known retailers. Before you purchase your next set of inks do your homework by reading comments on trusted review sites and make sure that the online store has both a phone number and a physical address (not just a PO Box).
For friendly advice on printers or print consumables contact our Adelaide office: (08) 7324 3065 or Mob: 0408 691 299
I wish I had a dollar for every person that has phoned me and had a whinge about the price of genuine printer ink or about the reliability of their inkjet printer. Many folks believe that inkjet printers are one of the most annoying pieces of equipment on the planet and perhaps they are not far wrong. The modern inkjet printer is made to a budget and the average lifespan is around 18 months before either the print head dies or becomes blocked with congealed ink.
There are no new compatible chips on the market for the HP416 series toner cartridges so everyone is still left having to use the used OEM chips. This means chip availability will be a little bit patchy, meaning supply chain of cartridges that come pre-installed with used OEM chips will be patchy (our supplier can’t guarantee solid supply line for this series)
Many business owners are now turning to “Compatible” or “Re-manufactured” Toner Cartridges in an effort to save money. The modern compatible toners are guaranteed to be equal or to exceed the quality of the Genuine OEM Toners. There are so many companies online nowadays offering very cheap toner cartridges (all made in China).
If I had a dollar for every time a customer rang me that was frustrated with their printer not doing what it was told I would be much better off. We've all been there and know how frustrating it is when the printer won't respond, won't print because one colour has ran out or it starts printing 72 pages instead of the 3 you wanted.
The pursuit of the perfect printer to fit everybody's needs is never ending. Everybody is searching for a printer that is cheap to buy, cheap to run, reliable, no paper jams, will print, scan and copy. To add to this they also want the printer to have Wi-Fi, Duplex, high speed printing, to be a compact size and to work seamlessly with generic cartridges. Unfortunately there is no one printer that fits all of these criteria so as with any device there is always some kind of compromise to be made.
The honest answer is that there is no reason for the ridiculous price of printer ink. Genuine or OEM cartridges are formulated using a much more involved process which results in ink that is more UV resistant. Also OEM ink is oil based and generic ink is water based. This however certainly does not justify the outrageous cost of the genuine printer ink.
Most people know by now that the printer manufacturers do not make their money by selling the printers and that their aim is to recoup the money plus a heap more in the after sales of the inks. The genuine or OEM cartridges are certainly packaged nicer and in most cases the actual cartridges look flasher however that certainly doesn't justify the highly inflated price.
A high percentage of the OEM cartridges contain as little as 5ml of ink per colour. This in real terms works out to be a cost of around $10,000 AUD per litre, can you believe that? Generic or third party ink on the other hand usually works out at around $200-$300 AUD per litre. Quite a price difference. So I guess the answer is that there is no reason for the high price and it's expensive simply because people keep buying the genuine printer ink instead of the much cheaper and almost the same quality 3rd party inks.
This is a very common question and one that is often asked. Any printer which utilizes individual printer cartridges for each colour are always cheaper to run than those which use only the two. Although the printers which use only two inks are much cheaper to buy initially, long term they will cost you considerably more in printer ink costs.
Before purchasing a printer it is always clever to investigate the cost of the printer cartridges as this is where the big expense can occur. All printers will work on generic cartridges and it is a myth to say that they won't. Unless you are planning on doing very high end photographic prints then using anything other than generic printer ink is pure madness.
In general Brother and Canon have some of the cheapest printer inks of them all ( generic ) however this is on a printer to printer basis and once again you should do your homework before actually buying a specific printer. Brother Mono-laser printers also are incredibly cheap to run when using non genuine cartridges, they are also extremely reliable and long lasting.
In some cases sadly this is a cheaper alternative, can you believe that? Often you will see some of the HP and Canon printers on special for as little as $15 - $20. These printers are selling for well below their cost price and we all know why. Yes you guessed it, the money will be more than recouped once they have sold even the very first set of printer inks.
These tactics have been going on for as long as I can remember and people are still getting sucked in by these bargain printers and not investigating printer ink prices before making the purchase. I personally know people who have purchased up to a dozen of these printers when on special and have simply dumped each one after the ink ran out. So I guess the answer to this question in some cases is YES.
When looking for printer ink it is best to start with your actual printer model and then check for the relevant cartridges. You can do a search on Google or else go to a reputable print consumables site and search by your printer model. Be warned however as many cartridges have similar model numbers and you must make sure that your actual printer is listed as compatible with the cartridges you are purchasing.
Often printers have more than one option for cartridges as some are standard yield and some are XL or even XXL which indicates they are high yield or in other words they contain more ink. Usually XL or XXL cartridges are better value as they often are not much more expensive than the standard cartridges and usually they contain at least double the amount of ink. This is mainly so with generic inks, genuine or OEM cartridges are often considerably more expensive in XL or XXL.
The answer to this is most definitely NO. The cartridges which come with your printer are known as "starter cartridges" and although they are physically the same size they contain a very small amount of ink or toner. Obviously the printer manufacturers are out to make money so the quicker the initial inks run out the better.
As previously stated printer manufacturers make their profits from the ink NOT from the sale of the printer. Typically a starter set of cartridges that come with an inkjet printer will print maybe 100 or so pages, with laser printers they are a bit more generous and often they are capable of printing up to 500 pages or more with the starter cartridges.
The following printers have the longest lasting ink cartridges and are also perhaps the cheapest printers to run if you are willing to use generic cartridges. In my opinion these printers are the winners by far:
- Brother MFC-J6530DW
- Brother MFC-J5330DW
- Brother MFC-J5730DW
- Brother MFC-J6730DW
- Brother MFC-J6930DW
Note: There are many other printers which also have similar page yields however the cartridges are more expensive and also many of them are not as reliable as the above printers. All of the above are inkjet printers, many of the laser printers are even cheaper to run than the above printers.
This is a very common question and there are several answers as to why this happens. The process which uses the most ink is when you clean the printhead nozzles. When a nozzle clean is performed, especially a deep clean then the printer goes into it's highest print resolution and it engages a part of the printer known as the purge pump.
The purge pump is vacuum sealed against the bottom of the printhead and it's job is to pull as much ink as it can through the printhead to try and flush out any partially dried ink which is in or on the surface of the printhead. This ink is then pumped out into a sponge waste-pad which is located under the printhead carriage. During the deep nozzle clean process a huge amount of ink is used and it is not uncommon for a full set of ink cartridges to become completely emptied after 4 or so deep cleans.
Some printers actually monitor the ink levels very accurately such as Canon and Brother printers however Epson printers utilize a microchip on each cartridge which does not measure the actual ink levels but runs on a page count system. So what happens with Epson printers is that they will print the allocated number of pages which is predetermined by the microchip and once the page count is reached it will read empty. This is why many people become annoyed when their Epson cartridges are deemed as empty because often they have considerable amounts of ink left in them.
If you asked me this question 15 years ago my answer probably would have been NO. Nowadays however I have no hesitation in recommending the use of compatible cartridges as the quality is very close to the brand name cartridges. In saying this there is still a heap of low grade generic printer cartridges on the market so it is always recommended that you check the company's reviews before making a purchase.
Often people assume that using an aftermarket printer cartridge could in some way damage or even destroy their printer. Let me put this myth to rest as I have been in the industry for 15 years and as long as you use a quality compatible cartridge then there is no chance at all that your printer could be harmed. As with any product you purchase make sure that it comes with a proper guarantee and that the company you buy from is reputable. Do your homework first and it could save you a heap of headaches in the long run.
Genuine vs Compatible Cartridges
One of the most often asked questions is "What is the difference between the more expensive brand name cartridges and the no name generic cartridges?". The usual answer I give to people is the price is the main difference because it literally is. Sure the brand name cartridge is in a much prettier package and it looks so much better so therefore it must be a better, more reliable option.
The truth is that often these fancy looking OEM cartridges are actually made in the same factories as the cheaper generic, no name cartridges are made. Many years ago the quality of the no brand cartridges was extremely poor, they leaked, clogged the nozzles and even jammed in the printer. Fortunately this is no longer the case as the non genuine printer inks are now extremely well made and provide a huge cost saving benefit for the consumer.
The only issue a non genuine cartridge has is that the ink formulation is not as UV resistant as that of a genuine OEM equivalent product. In saying this the only time that this will be an issue is when you are displaying a photo etc near a very sunny window that receives large amounts of UV exposure for long periods of time. Apart from that there is no difference whatsoever between the two types of cartridges.
Do I need to use Genuine Cartridges in my New Printer?
This is a question which has always baffled me. People think somehow that by using a generic printer ink in their new printer that it is suddenly going to die and they'll be left with a dead printer and a Null and Void Warranty. Let me make this VERY CLEAR, Generic Printer Cartridges WILL NOT destroy your printer as they are no different to the Genuine OEM ones and also they WILL NOT void your warranty. It is illegal for a printer manufacturer to claim that a third party consumable item can void a warranty unless they can actually prove that the product indeed did cause the demise of the printer.
In my fifteen years of being in this industry I have never had this happen and never expect to. Printers as with any other electronic devices are not infallible and are always susceptible to failing due to a whole number of reasons. A good quality, non genuine printer ink should in no way ever increase the risk of a printers failure or demise.